Tree Talk: HR Corner: Absenteeism vs. Presenteeism: Managing Employees’ Sick Time

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What do December, January, February and July have in common? Aside from hosting major American holidays – Christmas, New Year’s, Valentine’s Day and Independence Day respectively – according to Careerbuilder.com these popular winter and summer months are also when employees call in sick. As an employer or hiring manager, you’ve probably heard one or several… Read more »

Customer Q&A: Boardwalk Empire

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It’s officially summertime – the warmest of the four seasons and synonymous with celebrations, vacations, frozen desserts and trips to the beach. With a location directly on the Indian River only one mile away from the Atlantic Ocean, Uncle Carlo’s Gelato is intent on continuously providing its coastal patrons with sweet waves of irresistible gelato… Read more »

Turn the Off Season ON

Off Season

The first step to understanding how to deal with your own off-season is trying to determine what people want when they don’t want what you are selling. I bet you veteran business owners can recognize the last day of your busy season. Or more accurately, you can probably pinpoint the first day of your slow… Read more »

Reevaluate Your Business: PART 4: Building Local Press Relationships & Media Buys

News Media

The previous three articles in this series explored trouble areas in every business including location problems, involving customers to give them a sense of value, and utilizing social media to promote your business in the digital world. Last, but not least, we look at how to incorporate press and advertising: which outlets are relevant, how… Read more »

HR Corner: The Start of a New Year = Employee Evaluation Time

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The New Year brings the anticipation of change, growth and maybe even a little more wisdom. What better time than the new year to evaluate your current employees’ performances? It’s customary for businesses to conduct performance evaluations in January, as the new year always starts with setting new goals, strategic planning and budgets. While supervisors… Read more »

Reevaluate Your Business: Part 3: Involving Your Customers

Gelato Business

A FOUR-PART SERIES Last time, we looked at how integrating your business within the community better facilitated bonds between your business and your customers by allowing your business to become a source of local support. The next step in the process of reevaluating your business is getting your customers more involved. When people feel as… Read more »

A Quick Guide to Inventory Management

Inventory Management

Standard Inventory Management Terms First, it is important to understand frequently used inventory terminology and definitions: Cycle Count: A periodic count of all supplies and inventories. Reorder Point (ROP): The inventory level at which a new order should be placed. Economic Order Quantity (EOQ): The quantity to order once the reorder point is reached. Minimum… Read more »

Reevaluate Your Business: Part 2: Commiting to Your Community

Community

A FOUR-PART SERIES Part 2: Commiting to Your Community After taking an assessment of your business, its physical location and gaining an understanding of what steps can be taken to improve your business, let’s look at how community involvement can strengthen your ties to the people that comprise your customer base. Deciding How to Get… Read more »

Customer Q&A: Four Businesses. One Common Goal.

Gelato Business

America has proven to be a melting pot of different nationalities, cultures and backgrounds, resulting in an assortment of diverse flavors, spices and exotic taste experiences across the nation. Some of the most delightful and pleasing food experiences herald from the family of European specialty desserts made up of gelato, sorbetto, fine chocolates and sophisticated… Read more »