PreGel AMERICA, Inc. (hereinafter “PreGel”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. By using this Website, you expressly accept and agree to abide by the terms set forth in this Privacy Policy.


Information Collected

PreGel collects several types of information from and about users of our Website, including information by which you or your business may be identified, such as your name, mailing address, email address, telephone number, fax number, business data, and credit card information. We collect this personal information directly from you when you provide it to us. Information is also collected automatically as you navigate our Website. Information collected automatically from Website users may include usage details, IP addresses, and information collected through cookies. None of this information personally identifies you, and is collected only to measure usage patterns and trends concerning our Website. It is our policy to maintain all personal information as confidential except as may be necessary to fulfill a function or purpose such as, but not limited to, those listed below:

  • For the specific purpose for which it was submitted (order fulfillment, to receive marketing or product information, etc.);
  • To improve the content, appearance, and utility of our Website;
  • To accumulate usage patterns and trends for internal research and Website optimization;
  • To notify visitors regarding updates to the site;
  • Upon governmental request or if required to do so by law or based on a good faith belief that it is necessary to protect our Website and its users; and
  • To send promotional offers and other announcements to visitors of our Website.



A cookie is a small data file stored by your browser onto your computer or mobile device. This Website may utilize “cookies” to enhance user navigation, report anonymous statistical information, market/ advertise our products, and improve our online systems. PreGel does not use cookies to identify or track any personal information. You may refuse to accept browser cookies by activating the appropriate cookie-blocking setting on your browser. However, doing so may affect browsing features and functionality of our Website.



This Privacy Policy applies to information we collect on this Website and does not apply to information collected by any third-party. PreGel is not responsible or liable for the Privacy Policies employed by websites linked to or from our Website. We do not control third parties’ tracking technologies or how they may be used, so please contact the responsible provider directly if you have any questions about their targeted content.

We contract with other companies to provide certain services, including, but not limited to, credit card processing, shipping, email distribution, market research, and promotions management. We provide these companies only with the information needed to perform their services and work closely with them to maintain the confidentiality of your personal information as described in this Privacy Policy. The information they collect may be associated with your personal information or your online activities over time and across different websites and online services. None of your personal information will be given to anyone outside of PreGel AMERICA, Inc. and our affiliates, other than our agents who may need to fulfill your order or otherwise carry out our instructions.

For your convenience, our Website may contain links to other sites. When you use a link to navigate from our Website to another site this Privacy Policy is no longer in effect unless otherwise noted.


Keeping Your Information Safe & Secure

PreGel is committed to keeping your information secure and has taken reasonable measures to ensure protection of your personally identifiable information. PreGel is not responsible for unauthorized access to information by hackers or others who have obtained such access through illegal measures.


Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about California residents’ privacy rights, please see the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act of 2020 (CPRA).


Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

  • Confirm whether we process their personal information.
  • Access and delete certain personal information.
  • Data portability.
  • Opt-out of personal data processing for targeted advertising and sales.


Colorado, Connecticut, and Virginia also provide their state residents with rights to:

  • Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
  • Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.


To exercise these rights, please contact PreGel via email at or by calling +1-704-707-0300.


Children’s Information

Our website is not intended for children under thirteen (13) years of age. No one under age thirteen may provide any information on the Website. We do not knowingly collect personal information from children under thirteen. If you are under the age of thirteen, do not use or provide any information on this Website or through any of its features. If PreGel learns about the collection of personal information from a child under thirteen without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under thirteen, please contact us via email at or by calling +1-704-707-0300.


Updates to Our Privacy Policy

We reserve the right to change, modify, add, or remove portions of this Privacy Policy. This policy was last updated on May 26, 2023. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.


Contact Us

If you have any questions about this Privacy Policy or PreGel’s privacy practices, please contact us at:

or via our toll-free phone number:


You may also contact us to request access to, correct or delete any personal information that you have provided to us.