For the Quick Service Restaurant (QSR) Industry, offering superior customer service seems to be a tricky equation to solve. The nature of the QSR business model makes it challenging, since patrons expect quality food in a prompt manner at a reasonable price. In the rush hours of the day, these basic tasks seem challenging enough,… Read more »

The emerging group of over 77 million Millennials in the U.S. is changing how food manufacturers and businesses are marketing their brands. With the power of digital marketing, the quest for obtaining brand loyalty has become a battle over who Millennials will talk about or mention in their social media posts. However, if you ask… Read more »

Paper or plastic? Bring a reusable bag or buy one for every grocery shopping trip? How good are the reusable options? Customers and retailers around the world are asking these questions as retailers take a stance on bag preferences. Sustainability has become a major concern to many companies, not only out of a desire to… Read more »

Families across the U.S. continuously take inventory of the goods in their refrigerator, cupboards and pantries before sitting down to complete a grocery list that will suffice each week. This includes standard grocery items as well as necessary pharmaceutical needs which can be found in the aisles of the same establishment. Finding orange juice –… Read more »

Creamy, fruity and alcoholic milkshakes are making a comeback in the food industry this year. Following the cupcake and frozen pop craze, nostalgia is showing little sign of slowing down on the food scene with this year’s new craze, reinvented milkshakes. The long-time American favorite, commonly called “shakes,” are commemorated by two national holidays on… Read more »