The Sales Account Manager is responsible for managing all sales-related activities, from lead generation to active client maintenance within the assigned territory. Other duties include but are not limited to developing and implementing a Business and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area; working within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values. There are no supervisory duties related to this position.
Duties and Responsibilities
- Demonstrate technical selling skills and product knowledge while managing accounts in assigned territory
- Traveling and visiting leads to customers in the region
- Develop and implement annual business plan, detailing leads, and customer retention during the fiscal year, while focusing on ways to meet or exceed sales quota goals
- Work with the Events and Marketing Assistant in the coordination of company participation in trade shows and conventions
- Identify prospective customers by using business directories, following leads, attending trade shows and conferences, etc.
- Create and conduct effective proposal presentations and identify prospects, business problems, the effects of the problems, and solutions to their problems, etc.
- Develop a database of qualified leads through referrals, telephone canvassing, face to face cold calling on business owners, direct mail, email, and networking
- Monitor market conditions, product success, competitor’s products, sales and prices to be able to best suggest improvements to prospects and clients for each of their business needs
- Gather and submit detailed business information such as price quotes, estimates, credit/contract terms, delivery dates, etc.
- Work with various departments to provide customers with products samples, catalogs, etc.
- Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities, including the use of Microsoft Outlook to maintain accurate records to maximize territory potential
- Continuously communicate with clients in the market to ensure high levels of client satisfaction and answer questions pertaining to products and their uses, prices, availability, and credit terms for example
- Recommend products to customers based on their needs and interests
- Demonstrate the ability to interact and maintain professional internal and external relationships with all co-workers, business owners, vendors, clients, and potential clients
- Maximize all opportunities in the process of closing a sale, including continued support to resolve issues after the close
- Adhere to all company policies, procedures, core values and business ethics codes always
- Support PreGel AMERICA in a variety of other duties and responsibilities as required by supervisor
Required Skills
- Must be familiar with Microsoft office programs such as Outlook, Word, and Excel. Must be able to operate copiers, scanners, and other office technology.
- Must be able to independently research, analyze, organize, and prioritize work; build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
- Must have proven success in the sales field with emphasis on food/culinary experience and the ability to meet and exceed sales quotas.
- Prefer previous experience working directly for a food distributor; as well as a background working with pastries and frozen desserts.
Required Education and Certification
- Requires a minimum of a 4-year degree in pastry/culinary field with 4-6 years of job-related experience or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities to perform the job as outlined above
- Interpersonal communication skills are a must.
- A strong commitment to a team culture, positive attitude, an understanding of customer requirements and market dynamics are a must
- Foreign language (Italian, Spanish) a plus.
Working Conditions
Extensive travel is required, about 80%. The travel is primarily in an assigned territory.
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